Boost your CX with AI: An exclusive Chatbot & Automation Workshop

In the wake of COVID-19, there’s been a surge in phone and ticket volumes even as businesses operate with minimum employees. While our working environments have changed completely, customer requests and demands are not slowing down. To cater to this, many businesses are now turning to "BOTS" as their 24/7 assistant.
 

Presenters

Samuel Eriksmoen

Solution Engineer, Freshworks

Utkarsh Awasthi

Head of Customer Marketing, Freshworks.