Freshworks Showcase

Powering ‘Smarter Conversations’ through Freshchat

In this product showcase, we will demonstrate how you can use Freshchat’s unified and contextual engagement capabilities to deliver faster real-time support.

Key topics to be covered:

• Improve Conversation and Acquisition through engagement on modern Channels
• Deflect from high-cost channels and reduce AHT through Intelligent Bots and Chats
• Increase Agent Efficiency with UCR, Productivity Tools, and Improved Capacity Management