In this 1-hour webinar, Nidahl Schroeder Customer Services Product Owner from Homechoice shared some actionable insights on how to drive exponential growth while delivering exceptional customer service.
Here is a sneak peek of what he covered:
What to look for when deciding whether or not to adopt modern messaging channels
How to maximize growth by integrating WhatsApp and Facebook Messenger with Freshchat to increase inbound traffic
How to manage a surge in volume effectively without sacrificing customer satisfaction
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