Winning Customers with Omnichannel Support & Social Media

Winning Customers with Omnichannel Support & Social Media
 

With the rise of conversational business, social media has become the one sure shot way to winning a customer’s heart. 

Why social media, you ask?

Research shows there are 3.78 billion social media users worldwide, right now

Every month, more than 20 billion messages are exchanged between businesses and people on Facebook Messenger.

Over 58% of people feel more confident messaging than filling in a form on a website,

Today, customers reach out to businesses via channels like Whatsapp, Instagram, and Facebook, which are immediate and personal. It has become crucial for businesses to be available on channels that their customers want to reach them on. They are also pressed to deliver consistent levels of support across channels, with meaningful conversations and efficient resolutions. 

We are hosting a webinar on Winning Customers with Omnichannel Support & Social Media. Our speakers will talk about how to win customers for life with seamless omnichannel support and social media engagement. 

Attend this exclusive webinar to learn about:

• Why Omnichannel is the Future of Customer Interactions 

• New-gen support on Instagram and Facebook

• Using social media for support, engagement, selling, and reputation management

• How to strengthen your support game in the new world

• Providing superlative, consistent support across popular channels

• Harnessing the power of streamlined omnichannel support

We will also have an interactive Q&A session at the end of the webinar to answer all your queries.

NOTE: We do not offer any e-certificates for attending this webinar.