In the ever-crowded finance and insurance sector, customer experience is the key differentiator in deciding who can provide the best service to improve customer retention and loyalty.
Here’s your chance to attend a complimentary workshop and discover how you can use CX solutions to deliver an exceptional end-user experience for your customers.
06 September, 11.30 AM GST
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In this workshop, you will learn how to:
Capitalize on self-service
Ease customer anxiety about critical financial transactions by offering intuitive self-service options with AI-powered chatbots
Meet your customers where they are
Be available across all channels and resolve service requests faster with a 360-degree view of customers
Optimize for speed and efficiency
Empower agents to deliver assistance faster by getting the mundane and repetitive tasks out of their way. This goes a long way in increasing agent bandwidth without increasing headcount.
Senior Partner Sales Engineer
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