How to use chatbots and messaging to delight your customers

In this 45 min webinar, we discuss:

1. Why are Chatbots and Messaging essential in customer service today?

2. How to overcome challenges in setting up a smooth chat and messaging experience.

3. Real-world examples of how Freshdesk customers use Chatbots and Messaging to improve CSAT and agent productivity.

4. How can you get started with chatbots and messaging in Freshdesk?

Speakers

Ujjala Katta

Lead Solutions Engineer


Natarajan C
Director - Product Marketing
Freshworks