In this workshop, you will learn how to:

  • Improve CSAT scores and employee engagement with intelligent chatbots

  • Leverage automation and AI to enhance agent productivity

  • Improve self-service and reducing incidents with an intelligent Knowledge Base and AI

itsm 3 itsm 3

Presenters

sindhujja modified sindhujja modified
Sindhuja Jayaraj

Senior Solutions Engineer

subhashree itsm modified subhashree itsm modified
Subhashree Veeraraghavan

Lead - Product Marketing