How Instantprint implemented their business continuity plan during COVID-19 using Freshworks



With teams working remotely, the need to set up new processes to keep the business running while managing costs has been tough for many organizations across the globe. However, with the right technology partner, things can be different.

Instantprint, a leading printing company in the UK, redefined their business strategy, by using not one but 3 of our products - Freshdesk, Freshcaller, and Freshchat.

Tune into an insightful discussion with Duncan Tyler, Customer Services Manager, Instantprint, Jasmin Hardy, Senior Team Leader, Instantprint and Birk Angermann, Head of Customer Success, Europe, on the secret sauce behind Instantprint’s success during COVID-19.

In this 45 minute webinar, we’ll be covering these topics :


birk angermann birk angermann
Birk Angermann
Head of Customer Success-Europe,
duncan duncan
Duncan Tyler
Customer Services Manager,
jasmin jasmin
Jasmin Hardy
Senior Team Leader,