With teams working remotely, the need to set up new processes to keep the business running while managing costs has been tough for many organizations across the globe. However, with the right technology partner, things can be different.

Instantprint, a leading printing company in the UK, redefined their business strategy, by using not one but 3 of our products - Freshdesk, Freshcaller, and Freshchat.

Tune into an insightful discussion with Duncan Tyler, Customer Services Manager, Instantprint, Jasmin Hardy, Senior Team Leader, Instantprint and Birk Angermann, Head of Freshsuccess, Europe, on the secret sauce behind Instantprint’s success during COVID-19.

In this 45 minute webinar, we’ll be covering these topics :

• Instantprint’s criteria for choosing the right technology partner
• A look at their omnichannel communication strategy using Freshdesk, Freshchat, and Freshcaller
• How they executed their BCP and adapted to remote work during Covid19