How to leverage your customer support to increase your sales?
Thursday, Oct 21, 2021
Session 1: 9:00 AM PT
Session 2: 9:30 AM CET, 8:30 AM BST, 9:30 AM SAST
Support and sales teams have 2 things in common - both teams interact with customers on a daily basis. And both teams often don’t work in alignment with each other as they should.
According to an American Express Survey, 70% of customers are willing to spend 13% more on average with companies that deliver quality support. At the same time, after just one negative support experience, 51% of customers would never do business with that company again. These numbers indicate that better support-sales alignment would only result in better sales opportunities.
Join us in this 45-minute webinar where you’ll:
Understand the common challenges that support and sales personas face while trying to achieve support & sales alignment,
Learn how to overcome the above challenges.
See a live demonstration of a few practical ways you can leverage your current helpdesk to increase your sales numbers
Thank you for registering!
You’ll receive your registration details via email soon. We’re excited to see you on Oct 21st!
Senior Product Consultant, Freshworks
Lead Product Consultant, Freshworks
Ashwini R S
Customer Growth Specialist, Freshworks
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