How to leverage your customer support to increase your sales?


Support and sales teams have 2 things in common - both teams interact with customers on a daily basis. And both teams often don’t work in alignment with each other as they should.

According to an American Express Survey, 70% of customers are willing to spend 13% more on average with companies that deliver quality support. At the same time, after just one negative support experience, 51% of customers would never do business with that company again. These numbers indicate that better support-sales alignment would only result in better sales opportunities.

In this webinar you'll : 


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Antony Sagayaraj

Senior Product Consultant, Freshworks

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Vignesh Subramaniam

Lead Product Consultant, Freshworks

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Ashwini R S

Customer Growth Specialist, Freshworks