Speakers

Vinod Chandramouli

Head, ASEAN Business

Freshworks

 Vinod Chandramouli leads Freshworks’s ASEAN business. Previously he ran the global presales and marketplace organisation for Freshworks. Prior to Freshworks, he lead Business Development for connected devices at Akamai Technologies. He is a technologist by passion and has wealth of knowledge in leading large organisations, expanding territories. He has worked with various startups and enterprises in enabling their internet and customer experience strategy.

Dane Anderson

SVP, Intl Research & Product Serving CIO Professionals
Forrester Research

Dane leads Forrester’s Asia Pacific team that helps business and technology leaders develop customer-obsessed strategies that drive growth. He provides strategic guidance and advice to Forrester’s clients in the areas of digital business transformation, customer experience, and Forrester’s customer-obsessed operating model. Dane’s research focuses on helping clients shift their organizational structures, cultures, processes, metrics, and operations from inward-looking legacy approaches to an outward-looking model driven by the customer.