Here’s what your customers have to say about products and the customer experience from your biggest competitors
When I tried to return the product, I had to speak to three different people. Via three separate conversations.
I paid via Facebook and I was able to speak to someone via chat- the whole way through. It was SO easy!
The after-care support was really impressive. I hadn't seen WhatsApp being used like that but it was such a good experience.
The company website and the social channels don't look remotely the same and it wasn't clear if my order was received.
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