Pink Elephant EMEA announces its partnership with Freshworks


Pink Elephant becomes a Freshworks-authorized reseller and implementation partner to bring refreshing IT Service Management to elevate employee engagement.

Pink Elephant EMEA, a global IT services, consulting, ITSM education, and business solutions organization, has today announced a partnership with Freshworks Inc., a leading software company empowering businesses to delight their customers and employees. The partnership will see Pink Elephant EMEA and Freshworks combine their IT Service Management (ITSM) know-how and deliver the intuitive consumer-grade user experience employees now expect.

Freshworks’ ITSM solution, Freshservice, enables customers to achieve greater visibility, intelligence, management, and control of their IT service management. Freshworks is synonymous with powerful and intuitive customer and employee engagement software that provides quick and strong ROI for businesses of all sizes looking to engage with their customers across multiple touchpoints. 

Together, Freshworks and Pink Elephant will empower organizations to unify service delivery for employees at all touchpoints with a flexible, out-of-the-box, practical solution that improves business efficiencies. 

Date: June 2021



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About Pink Elephant
Pink Elephant EMEA is an international business innovator and knowledge leader in the field of business transformation. With IT, outsourcing, consulting, and education services in the Netherlands, UK, and South Africa, Pink Elephant EMEA enables clients to translate knowledge and creativity within their organization into results. Beginning with its foundation in 1980, Pink Elephant has perceived the synergy between man and IT as the most important tool for businesses to innovate and increase their competitive advantage. Expect more. Expect Pink. 

Why Pink Elephant

  • ITSM Visioning and Strategy
  • ITSM Process Maturity and Service Desk Assessment
  • Agile methodology for all delivery and design work
  • Global practice of experienced Freshservice consultants and developers
  • Education and Consulting services that complement Freshservice to enable you to realize the full value of your ITSM investment

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