AI-POWERED OMNICHANNEL SUPPORT

Let’s talk customer service (CS)

Discover the latest product releases, AI innovations, and product/feature deep-dives. Get a sneak peek into upcoming developments and future-proof your customer support operations!

Venue: Virtual (Zoom)

Leverage AI to modernize CS and realize fast time-to-value in your service environment

Don't miss out on this exciting opportunity to stay ahead of the curve. Join us for the ‘Let’s Talk CS’ series and transform how your customers engage with you.

Latest product & AI innovations

Get a firsthand look at our latest product updates and AI innovations.

Streamline workflows & boost efficiency

Explore how our new enhancements can streamline your workflows, improve helpdesk performance, and increase agent efficiency.

Interactive expert Q&A

Interact with product experts and get solutions to your specific challenges.

Maximize your Freshworks suite

Gain insights on how to make the most of Freshdesk, Freshchat, Freshcaller, and Freshdesk Omni.

Upcoming webinars

Exciting webinars ahead, stay tuned for dates to register for our next session!

Previous webinars

April 16, 2025 | Tuesday

What’s New in Customer Service?

A roundup of all innovations coming your way. Equip your Customer Support teams with the latest productivity features and future-proof your support operations now!

March 18, 2025 | Tuesday

What’s New in Customer Service?

A roundup of all innovations coming your way. Equip your Customer Support teams with the latest productivity features and future-proof your support operations now!

February 24, 2025 | Monday

What’s New in Customer Service?

A roundup of all innovations coming your way. Equip your Customer Support teams with the latest productivity features and future-proof your support operations now!

January 16, 2025 | Thursday

What’s New in Customer Service?

A roundup of all innovations coming your way. Equip your Customer Support teams with the latest productivity features and future-proof your support operations now!

December 16, 2024 | Monday

What’s New in Customer Service?

A roundup of all innovations coming your way. Equip your Customer Support teams with the latest productivity features and future-proof your support operations now!

October 17, 2024 | Thursday

What’s New in Customer Service?

A roundup of all innovations coming your way. Equip your Customer Support teams with the latest productivity features and future-proof your support operations now!