CUSTOMER UPDATE WEBINAR

What's new in Employee Experience

Stay in the loop with our quarterly update - tailored for Freshservice customers who want to stay ahead of the curve on the latest features and enhancements focused on employee experience.

Date: July 16th, 2025 (Wednesday)

Timeslot 1: 9:00 a.m PT | 12:00 p.m ET

Timeslot 2: 11:30 a.m GMT | 1:30 p.m CET

Timeslot 3: 10:00 a.m IST | 2:30 p.m AEST

Contact your account manager

Why attend

Uncomplicate IT with Freshservice: AI-Powered Innovation, Real-World Impact

Join us for an exclusive look at how Freshservice is simplifying IT with powerful, people-first AI.

  • Discover the latest updates designed to streamline service operations and drive rapid impact

  • Get hands-on with new capabilities that reduce complexity and boost productivity fast

  • Engage directly with Freshworks experts to solve real-world service challenges

  • See what’s next: Preview our product roadmap and learn how upcoming innovations will help you deliver business value today, not someday

Reserve your spot now to unlock fast ROI and deliver exceptional service without the complexity.

Meet the speakers

Chad Haftorson

Senior Director, Product Management, Freshworks

Viswanatha Mehta

Senior Product Manager, Freshworks

Shekhar Teny

Product Marketing Manager, Freshworks

Trusted by 72,000+ Businesses Worldwide

Frequently asked questions

Who should attend the webinar?

This webinar is perfect for Freshservice customers - including IT professionals and decision-makers, who want to stay updated on upcoming features and learn how to enhance their service management environment.

What will be covered in the webinar?

We'll showcase the latest product updates, upcoming features, and AI innovations for the quarter.

What if I can't attend the webinar live?

No worries! Register anyway, and we'll send you the recording after the event so you can watch it at your convenience.

Will there be an opportunity to ask questions during the webinar?

Yes! You'll have the chance to interact with our product experts and ask any questions using the Q&A feature during the session.

When will the next webinar be scheduled?

Webinars are held quarterly. The next edition is tentatively planned for October, and the confirmed date will be updated on this page.

Will the product experts be available for one-on-one discussions?

The webinar will include a group Q&A session. For any specific queries, please reach out to your dedicated Account Manager or CSM. If necessary, follow-up calls with product experts may be scheduled based on availability.

Access the previous sessions on-demand

What's new in Employee Experience - Episode 1