Thursday, 28th July 2022
12:00 PM Gulf Standard Time
10:00 AM CAT
In this session, we will showcase how you can leverage ITSM and ITOM capabilities to deliver unstoppable business by safeguarding it from critical operational incidents.
Enable IT teams to oversee the status of the IT infrastructure issues from within the IT service desk
Automatically create tickets based on alert rules
Automatically escalate issues if it remains unacknowledged using on-call management
Derive insights from alerts using analytics
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