Product Demo: Deliver delightful CX with Freshdesk Omnichannel


5 May 2022 | 3:00 pm IST


In this 45-minute session, our product specialists will take you through a workflow that will demonstrate how Freshdesk Omnichannel can help solve common business challenges and deliver delightful experiences.

Learn how you can:

  • Automate some of the common support scenarios with a powerful integrated ticketing system and improve your agent’s efficiency

  • Support customers where they already are - on modern conversational channels like WhatsApp, Apple Business Chat, Facebook, Web Chat & Mobile Chat

  • Empower your agents to create/respond to all opportunities with full context and explore the advanced routing engine.

  • Have a single source of data for all your customers and support agents.

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Deliver The Best Omnichannel Customer Service With Freshdesk