Akshaya Seshadri

A storyteller and content marketer by day. Netflix and fries addict by night.

Akshaya Seshadri

Improve Your Contact Center Experience: What Your Agents Need to Know

Improve Your Contact Center Experience: What Your ...

If customers hate one thing, it’s being made to wait when trying to get in touch. They’r...
Importance of Cloud Telephony in the Post-COVID-19 era

Importance of Cloud Telephony in the Post-COVID-19...

Any business that’s looking to optimize or digitize its phone system, will be familiar with the te...
Top Business Communication Tools Every Company Needs

Top Business Communication Tools Every Company Nee...

Business communication tools empower small, medium-sized, and large businesses to achieve their goal...
Understanding the importance of customer expectations

Understanding the importance of customer expectati...

Customer expectations are opinions about a product, service, or brand that customers hold in their m...
10 Tell-tale Signs That It’s Time to Change Your Business Phone system

10 Tell-tale Signs That It’s Time to Change Your...

Ever wondered if your business phone system is due for an overhaul? Look out for these tell-tale sig...
Pbx vs Voip: Which one should you choose for your business?

Pbx vs Voip: Which one should you choose for your ...

If you had to choose between PBX vs. VoIP for an office phone system, how can you determine which on...
Leverage Virtual Collaboration To Improve Remote Workforce Productivity

Leverage Virtual Collaboration To Improve Remote W...

It’s a bright Monday morning, and four teammates are planning to meet at 10:00 AM GMT to brain...
Best Remote Employee Engagement Activities For Virtual Teams in 2022

Best Remote Employee Engagement Activities For Vir...

With the world of traditional, 9-to-5 work slipping away and working from home becoming the norm, th...