About the author

Ganesh Narayan

Storyteller with a marketer's mindset. Currently crafting content for Freshcaller.

Posts by Ganesh Narayan

Ganesh Narayan about 3 weeks ago

Demystifying service level calculation

Ganesh Narayan about 5 months ago

What is ACD (Automatic Call Distributor System)?

Ganesh Narayan about 5 months ago

The WORST phone support experiences

Ganesh Narayan about 6 months ago

Dear Aircall, it is time to tap out.