Haritha Sridhar

Engineer turned content writer. One who eulogizes Baymax, Olaf and Ayn Rand. Disclaimer: Easily bored with even the most interesting of things!

Haritha Sridhar

Is BYOC an alternative to number porting?

Is BYOC an alternative to number porting?

How to keep your business phone number when switching to a new phone system If you are a business in...
[Water Cooler Talk] Calls may come and calls may go. But call center skills matter forever!

[Water Cooler Talk] Calls may come and calls may g...

No one faces the wrath of irate callers better than a call center agent. And that’s exactly why th...
[Water Cooler Talk] B2B Support: Beyond the veil

[Water Cooler Talk] B2B Support: Beyond the veil

“Hmm… so, what do you do?” Probably one of the most dreaded questions, especially at f...
Dear RingCentral customers, a new hope is born.

Dear RingCentral customers, a new hope is born.

Compare RingCentral vs Freshcaller. Find out what freedom feels like. Staying on top of your competi...
Dear Grasshopper phone, we’ll always ‘love’ you.

Dear Grasshopper phone, we’ll always ‘...

Compare Grasshopper vs Freshcaller. Find out what freedom feels like. Among companies selling outsid...
Dear Skype, the race is over.

Dear Skype, the race is over.

Compare Skype vs Freshcaller. Find out what freedom feels like. Somewhere between settling for a pop...
What is the best virtual phone system for your business? – A free trial checklist

What is the best virtual phone system for your bus...

A quiet moonlit night, perfect for a calm and cozy nap. And there’s Freida all tucked up in the co...
How to shortlist call center software for small businesses

How to shortlist call center software for small bu...

Questions wake people up. They prompt new ideas. They show people new places, new ways of doing thin...
Call center best practices: The Good, Bad and Ugly

Call center best practices: The Good, Bad and Ugly

Why are businesses adviced to set up a call center? Why is it essential to implement the call center...
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