Haritha Sridhar

Engineer turned content writer. One who eulogizes Baymax, Olaf and Ayn Rand. Disclaimer: Easily bored with even the most interesting of things!

Haritha Sridhar

[Webinar recap] How Freshcaller’s Inbound Routing Engine Can Help Maximize Your Call Center’s Operational Efficiency

[Webinar recap] How Freshcaller’s Inbound Routin...

Consistency has come to be the fodder that sustains a healthy customer satisfaction index over the y...
How to create a practical BCP (business continuity plan) for your call center with Freshcaller

How to create a practical BCP (business continuity...

In this blog, we are going to learn how to devise a solid BCP for a call center business using Fresh...
Call Center Quality Assurance: The investment that compounds customer happiness

Call Center Quality Assurance: The investment that...

The best time to grow a tree was 10 years ago. The second best time is now. And this is so true when...
Is BYOC an alternative to number porting?

Is BYOC an alternative to number porting?

How to keep your business phone number when switching to a new phone system If you are a business in...
[Water Cooler Talk] Calls may come and calls may go. But call center skills matter forever!

[Water Cooler Talk] Calls may come and calls may g...

No one faces the wrath of irate callers better than a call center agent. And that’s exactly why th...
[Water Cooler Talk] B2B Support: Beyond the veil

[Water Cooler Talk] B2B Support: Beyond the veil

“Hmm… so, what do you do?” Probably one of the most dreaded questions, especially at f...
Dear Grasshopper phone, we’ll always ‘love’ you.

Dear Grasshopper phone, we’ll always ‘...

Compare Grasshopper vs Freshcaller. Find out what freedom feels like. Among companies selling outsid...
Dear Skype, the race is over.

Dear Skype, the race is over.

Compare Skype vs Freshcaller. Find out what freedom feels like. Somewhere between settling for a pop...
What is the best virtual phone system for your business? – A free trial checklist

What is the best virtual phone system for your bus...

A quiet moonlit night, perfect for a calm and cozy nap. And there’s Freida all tucked up in the co...
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