Call center metrics
All vital metrics to manage your call center available to you along with the entire history of phone conversations.
Call Queue Visibility
View call waiting status in your queues and manage your call center with Freshcaller’s live call center dashboard.
Be aware of agent-status whether they are available on browser, mobile, on-call or offline, and manage your call center resources.
One dashboard to implement call center best practices and manage your virtual call center.
Call From Any Number
Manage your call center effectively by allowing your call center agents to make outgoing calls from any number.