Know your customers before you pick up their call
Instantly identify callers on incoming calls, and help agents view caller-related information even before they pick up the call. Agents can view the customer's name, email address, the company they work at, and their complete interaction history, no matter which device they’re on (laptop/tablet/phone). With Freshcaller inbound caller ID, help your agents gather the important context of your customers’ problems so that agents can jump right into solving their problems.