Route to Groups
Your incoming calls are routed to specific teams or agents depending on your preferences.
Craft your unique call queue experience for your callers using our customizable call queues.
All your incoming calls will be attended by Freshcaller and routed to the right teams.
Improve the waiting experience of your callers by announcing their position in the queue regularly.
Play specific messages for specific caller scenarios.
Automatically forward calls to designated backup numbers in case of emergencies or local outages.
Ensure your phone system is available always for your customers and block unwanted spam calls.
Real-Time Phone Provisioning
Buy a number and make a call immediately - No need to waste a single moment.