Customer Experience
Sales and Marketing
IT Service Management
HR Management
Freshworks Neo
Leverage an end-to-end, AI powered enterprise platform to unify customer experiences
North America
Europe
Latin America
Asia Pacific
By Size
By Use Case
By Industry
Call Center setup for your Sales, Support & Virtual workforce
Use the Freshcaller voicemail system to ensure you do not miss any customer calls. Customize your greeting texts to create a smooth voicemail transition for customers.
Read more
Create rules around your business operating hours. Customize your call flows depending on your business hours.
Make your incoming call-receiving system feel professional to your customers using IVR. Customize your IVR call flow in Freshcaller and prevent time-wastage through manual routing.
Teams across geographies, functions can attend or initiate calls using shared number. Shared phone lines help you maintain a lean team while achieving greater First Call Resolution.
The Freshcaller mobile app enables your agents to move around without worrying about missing an important call. It sticks to all the rules you set up on the web as well. You can enable push notifications and do much more.
Your incoming calls are routed to specific teams or agents depending on your preferences.
Craft your unique call queue experience for your callers using our customizable call queues.
All your incoming calls will be attended by Freshcaller and routed to the right teams.
Improve the waiting experience of your callers by announcing their position in the queue regularly.
Play specific messages for specific caller scenarios.
Automatically forward calls to designated backup numbers in case of emergencies or local outages.
Ensure your phone system is available always for your customers and block unwanted spam calls.
Buy a number and make a call immediately - No need to waste a single moment.
Hassle-free cloud telephony that you can use right away
We use cookies to offer you a better browsing experience, analyse site traffic, personalize content, and serve targeted advertisements. Read about how we use cookies in our Privacy Notice. Our Cookie Policy provides information about managing cookie settings.
Sorry, our deep-dive didn’t help. Please try a different search term.
We're sorry that your email domain is not supported. Reach out to us at support@freshcaller.com for more details.
An account with this email id already exists. We can help you find it.
A confirmation email with your login information has been sent. Thank you.
Your team has already registered. Contact support@freshcaller.com for details.