Here’s how you can forward calls using Freshcaller
To begin with, after you successfully sign up for Freshcaller, you have a versatile set of phone numbers to onboard with.
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With Freshcaller, every phone agent can choose to set their status of availability from within the comfort of their account
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The agents can choose the status as “Forward to Phone” right before they leave their desk & are on the go for the next few hours.
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This way every call that comes in is routed to the agent’s mobile device and hence it’s business as usual according to the customer.
And it’s that simple to continue providing uninterrupted support to your customers from anywhere, at any time from any device.