How to set up a call queue in Freshcaller
Once you sign up for Freshcaller, you have the choice of buying numbers from 90+ countries. Once you have a number and have added your team members, you can start configuring your call queues. You can assign your call queue to a particular team or even an individual agent, finally, you would have to associate your call queue with a phone number. You can create multiple queues and assign them to different teams and phone numbers.