No more missed calls
With Freshcaller, all of your users can use the same phone number to simultaneously make and receive calls. This makes manning phone lines a piece of cake - any agent can pick up calls from any place at any time.
Calls anywhere, anytime
A coffee shop. The movies. On the way home. All your agents need to make and take calls is an Internet connection and their laptop. With Freshcaller, your agents are no longer tied to one location.
Call flows for individual lines
With Freshcaller, you can set up call flows to route callers, based on availability, to the agents and groups best equipped to address the caller’s needs. This includes everything from setting up an auto receptionist to record voicemails outside business hours, to providing callback options if call queues are full.