Freddy AI for CX
AI-powered CX automation suite to deliver effortless customer experiences.
By Use Case
Compare the many telephony providers in the market and make an informed decision.
Don't be surprised when you receive your bill!
International numbers are an add-on feature???
Don't go for a phone system that lacks basic features
Don't choose a phone system that is not built for businesses
Why spend 120$ just to start?
Why choose a product that doesn't offer call monitoring?
Don't choose a product that cannot grow with you
Your phone channel should be independent
Don't pay extra for essential features labelled as add-ons
You shouldn't need technical intervention to setup your call center
When we want to reach someone quickly, we call them — compared to chatting or emailing, a sense of urgency is associated with the phone. Similarly for a business, if customers are calling you it means they are looking to talk to someone and require help quickly. A phone system is crucial to your business, it is the most important channel through which customers reach you. When that is the case, why take a chance?
Choosing a phone system is not easy, there are plenty of providers in the market and you could easily get confused as to which one to choose for your business. No one wants to go through the hassle of choosing a wrong phone system and changing it all over again. We have made the search easy for you. At a glance, you can compare and see what makes Freshcaller different.
Listen to what our customers have to say about us
“We evaluated different systems, such as Google Voice. However, we found that only Freshcaller gave us the adequate price point for our needs with the ability to scale up in the future.”
“We previously handled phone calls by sharing one phone and it wasn’t scalable for a growing team. Now, my team members can answer calls with just a click from their laptops. Each call is linked to a call recording and call notes so that pertinent context is readily available for all support specialists.”
“Freshcaller has made our organization more efficient thanks to features like Call transfer, IVR and call queues. The ability to access the system from anywhere has allowed us to perform better. Tasks that normally get done the next day are now dealt with swiftly, thereby minimising any possible delay. Call recording feature has been excellent for our quality training as we now know clearly in which areas we have to focus”
“It is a simple to configure cloud PBX system. I found it easy to buy numbers from different countries and set up my business call center in minutes. There are call monitoring options for supervisors during call and we make it a point to listen to all the call recordings together to improve our communication. Call center is not technical anymore.”
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