Why is Freshcaller the best Circleloop alternative?

All data as of Feb 2020

Don’t settle for basic call analytics

When it comes to data you cannot be left in the dark, with CircleLoop you only have access to minimal analytics.

Build your own reports

With Freshcaller you have immense flexibility on your call data, you can choose from a range of metrics and customize your reports.

Don’t subscribe to a product with just basic routing rules

Circleloop provides limited call routing capabilities with little to no fallback options, you cannot customize your call queues. 

Customize and handle every possible scenario of your inbound call center

Create custom routing rules for every possible scenario for your incoming calls and deliver a stunning experience.

Don’t choose a phone system that cannot help you monitor calls

Without call monitoring capabilities, you miss out on opportunities to improve the quality of your phone conversations. 

Allow your supervisors to monitor phone conversations in real-time

With capabilities such as call barging, you can coach your agents and ensure top-notch customer conversations. 

Feature Comparison
International phone numbers

Enabled on request

One click to buy

Vanity phone numbers

Extra charges applicable

No extra charges

Wait queue
Queue callback
Custom reports
Speech IVR
Voicebot
Call barging

What does Freshcaller do better than Circleloop?

What does Freshcaller do better than Circleloop?

Smart Escalations

Create custom escalation rules for incoming calls

Call Barging

Barge into calls real-time

Freshcaller: Your Circleloop alternative