Freshcaller : Your best Circleloop alternative
Choose Freshcaller — a feature-rich phone system with advanced routing capabilities, custom reports, and call monitoring.
All data as of August 2020
With Freshcaller you have immense flexibility on your call data, you can choose from a range of metrics and customize your reports.
Freshcaller offers features such as Voicebot and Speech-enabled IVR. AI power your call center and be more efficient.
Create custom routing rules for every possible scenario for your incoming calls and deliver a stunning experience to your callers.
With capabilities such as call barging and service-level monitoring, your supervisors can enable agents to deliver top-notch conversations
Feature Comparison |
|
|
|---|---|---|
| Smart escalations (Fallback options) |
Limited |
Flexible and extensive |
| Custom call reports | ||
| Speech IVR | ||
| Voicebot | ||
| Routing Automation |
Create custom escalation rules for incoming calls
Barge into calls real-time
AI power your call center
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