Why is Freshcaller the best Talkroute alternative?

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Don’t choose a phone system that cannot help you monitor calls

Your supervisors need to physically stand next to your agents to monitor calls.

Allow your supervisors to monitor phone conversations real-time

A true virtual phone system should allow virtual supervision of all conversations.

Don’t subscribe to a product with just basic routing rules

No routing rules available when your customers are on wait or call you after your regular working hours.

Customize and handle every possible scenario of your inbound call center

Create custom routing rules for every possible caller scenario for your incoming calls and deliver a stunning experience.

Don’t purchase a call center software that cannot help in collaboration

Your customers will have to wait for a good while before the endless transfers fulfill their needs.

Go for a virtual phone system that can boost your First Call Resolution (FCR)

Your callers can reach out to an available subject matter expert and get a resolution almost immediately.

Why is Freshcaller the best Talkroute alternative?

Call conferencing

Why is Freshcaller the best Talkroute alternative?

Smart Escalations

Create custom escalation rules for incoming calls

After business hours based routing

Time based call routing rules

Call Conferencing

Add more team members to your call

Call conferencing
Call Recording

Record all your phone conversations

Freshcaller: Your Talkroute alternative