With Freshcaller, you can establish a call center anywhere in the world and still maintain a local presence for your customers. By buying a local phone number, you prove to your user base that you care enough to establish a local identity while empowering your team to work from anywhere in the world. If you’d prefer to retain your existing phone numbers, we will help you port your phone numbers into Freshcaller. Freshcaller is your ideal call center solution for all seasons.
No hardware installation costs. No setup charges. For as low as $1/month, you can buy a local phone number in over 40 countries and get started with your call center in less than five minutes. Freshcaller offers you the flexibility of displaying your number as outbound caller ID or masking it to appear completely local even with your global call center team.
You can choose to make or receive calls from any number in your Freshcaller account. You can also restrict the access to certain phone numbers as well as have custom hold music unique to every phone number that you own.
You can set-up multiple IVR, team and individual based greeting texts, voicemails and call queues for every phone number that you own in Freshcaller. You can set-up unique rules pertaining to each phone number regarding the recording of phone calls as well as business hours based routing. You can set-up your entire call center in the time it takes for you to brew your coffee. It is that simple!!