What is number porting?

Phone number porting or VoIP number porting is the process through which you can transfer your existing phone number to another carrier. It lets you switch your carrier while retaining your old business phone numbers. This means you can skip the hassle of updating your site with the new contact numbers and notifying your clients.

Why port your existing business phone numbers to Freshcaller 

Offers better functionality

By switching to Freshcaller, you get access to powerful functionality like routing capabilities, Interactive Voice Response (IVR), voicemail transcription, intuitive call transfers, and much more. Freshcaller enables quick and hassle-free porting, so you can retain your phone number and leverage our features to upgrade your business communication. 

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Provides uninterrupted service

Freshcaller offers seamless porting, and you can continue communicating with your customers and partners without any service disruptions. We ensure that you do not experience any downtime during the porting process, and you can continue using your number as usual. Alternatively, you can also purchase a temporary number from Frehscaller and set up call forwarding to communicate with your clients. 

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Gives value for money

Port your numbers into Freshcaller without any additional charges. You can port numbers from the United States free of cost and from other countries at a minimal price. Freshcaller offers international numbers in 90+ countries, as well as local and toll-free numbers. By porting your numbers into Freshcaller, you don’t have to bear the additional cost of having to update your contact information across your channels.

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How to port your phone number into Freshcaller 

With Freshcaller, you can shift your old number to your new system with ease. You can port phone numbers from regular phone service providers as well as your existing Twilio, Google Voice, and Skype accounts in a seamless manner. Sign up now to start a trial and port your numbers to start making calls in a breeze. You can also purchase vanity, local and toll-free numbers to expand your business presence across different regions. 

Choose your new carrier

Reach out to the carrier that you want to port to, and get to know the must-haves before starting with the porting process. Some carriers may charge a porting fee, but with Freshcaller, you can port numbers in the USA free of cost.

Notify your existing carrier

Notify your existing carrier to approve your number for ‘release’ so that you can start using it with your new carrier. Porting a business phone number generally takes 1-2 weeks, and you can start using your number with Freshcaller by the end of that period. 

Obtain LOA and port numbers

Your existing carrier will verify your request for authenticity, and the Letter of Authorization (LOA) needs to have the correct information for verification. Once the verification is complete, Freshcaller will begin the porting process. Until the number is active with your new carrier, your phone service with your existing carrier will continue uninterrupted.

Advanced Number Management with Freshcaller 

Bring Your Own Carrier (BYOC)

Use your existing number provided by another carrier without losing the functional benefits of Freshcaller. With BYOC, you can retain your existing number and pricing benefits provided by the external carrier, while also getting access to Freshcaller functionalities. 

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Buy local and toll-free numbers

Purchase or port phone numbers with Freshcaller from over 90+ countries. Have a local presence while being a global company with local phone numbers. Enable customers to register their inquiries and complaints for free with toll-free numbers. 

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Mask your calls

Mask your phone number with an alternate number when making calls to make the conversation personal. Get the benefits of a local presence by buying a local number for a particular location and use it to mask your helpline number. 

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FAQs on porting numbers into Freshcaller