Stay on top of your team’s performance
Many supervisors worry that their team’s productivity may go for a toss with work from home or remote work. Their worries are warranted as there can be little to no visibility when your team works remotely. With Freshcaller’s best in class supervisor controls, managers will be able to monitor their phone team’s performance irrespective of where they are located or where their team is located. Managers can pull-up custom reports on agent productivity, monitor ongoing calls, and even barge into calls in real-time. Freshcaller lets you manage your team with ease even while working remotely.