(ON-DEMAND) FRESHSERVICE DEEP DIVE

Freddy AI Copilot Masterclass: Agent Productivity

Unlock your team’s next level of productivity using AI-assistance. Join our expert-led session to see how leading IT teams reduce ticket volumes, improve SLAs, and make work easier for their agents. Work faster, deliver smarter, and let AI handle the busywork.

Date: Thursday, November 20, 2025

Duration: 60 mins

Freddy AI Copilot

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WATCH IT ON-DEMAND

From Busy Agents to Brilliant Outcomes: An Agent Productivity Masterclass with Freddy AI Copilot

Catch the full session on-demand and discover how to:

  • Activate quickly: Step-by-step guidance to enable your top productivity features in minutes

  • Automate smarter: Let AI handle ticket categorization, summaries, and resolution notes, and more

  • Work faster: Cut response times and eliminate repetitive tasks

  • Scale effortlessly: Empower every agent to do more with less

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