Freddy AI Copilot Masterclass
You’ve started your Freddy AI Copilot journey, the most impactful results may still be ahead! In this exclusive masterclass, we’ll show you how to activate Freddy AI Copilot to automate responses, reduce resolution times, and free agents from repetitive work—without added complexity or setup overhead.
Date: Thursday, November 6, 2025 Time: 9:30 AM PT / 10:00 PM IST Duration: 60 mins Venue: Virtual
Encourage your teammates and agents to join too—this session is designed for hands-on practitioners. Share the link and learn together!
Join us live to explore how high-performing IT teams are using Freddy AI to reduce ticket volumes, improve SLA compliance, and make life easier for their agents.
Activate quickly: Step-by-step guidance to enable your top productivity features in minutes
Triage smarter: Use AI-powered suggestions to auto-categorize and prioritize tickets
Work faster: Eliminate duplicate effort with contextual ticket matching and reusable resolutions
Collaborate better: Speed up onboarding and escalations with auto-generated ticket summaries
Document efficiently: Create clean, accurate resolution notes—automatically
This session covers real-world workflows, activation tips, and best practices from our experts, along with a live Q&A to help your team get started immediately.
