FRESH APPROACH WEBINAR SERIES

Take a fresh approach to uncomplicating Enterprise Service Management

In this session, we’ll explore how Freshservice helps organisations unify service delivery across departments - without the bloat of legacy platforms or the headaches of endless customisation. Powered by AI and designed for real-world service scenarios, Freshservice makes ESM uncomplicated, intuitive, and quick to adopt.

Date: Wednesday, 17th September, 2025

Time: 11:00 a.m. BST

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Why attend

Enterprise Service Management (ESM) is meant to bring consistency and clarity across IT, HR, Facilities, Finance, and beyond. But too often, ESM becomes just another layer of complexity - multiple tools, disconnected processes, and employees left waiting for answers.

Join us for a practical discussion on:

  • Why “uncomplicated ESM” delivers faster ROI and better employee experiences

  • How to extend ITSM principles to the rest of the business—without overengineering

  • What it looks like when service management just works, across every department

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