Right from identifying a disruption to post-resolution analysis, managing Incidents on Freshstatus is simple so you can focus on the important things.
Create new Incidents, Scheduled Maintanence or post updates in a matter of seconds using pre-saved templates & canned responses.
Easily add links to in-depth RCA reports right within the Incidents.
Copy any incident or maintenance without typing the details manually
Keep track of the origin for incidents or scheduled maintenance with incident sources
Keep customers informed with public note while canceling a scheduled maintenance
Add historic incidents or scheduled maintenance to your status page
Create Private incidents to log and keep track of disruptions that don't need to be shared with subscribers. Scheduled Maintenance can be private too.
Change service status without creating an Incident or Scheduled Maintenance
Automated communications to all your stakeholders on the channels they prefer so everyone is on the same page.
Automatically broadcast Incident or Maintenance updates on Twitter and keep your followers notified.
Send instant email notifications to your teams whenever there is an update
Send fully customized emails to notify Subscribers
Set up unlimited email addresses for stakeholders that need instant notifications.
Allow end-users to integrate their preferred channel with Freshstatus using Webhook to get notified.
Keep your teams updated with instant alerts on Slack.
Allow end-users to get Incident updates as RSS/ATOM feeds.
Connect with any other team communication channel you work with.
Automate banners to appear on your webpage whenever there is an active Incident or Scheduled Maintenance.
Embed status badges directly on webpages to give visitors uptime information & current service status.
End users can choose to follow a particular incident and get its updates specifically.
Customize your status page and communication alerts to match your company's branding and messaging styles
Showcase your status page on your own domain with SSL support.
Display your social media handles and let customers follow you on their preferred channel
Match your brand by customizing the Brand Colors, Logo, Favicon and more.
Add custom links in footer to navigate users to important pages
Make your status page SEO friendly with a customizable meta title and description.
Track traffic and conversion from your status page with Google Analytics integration
Customize time graphs of services to show availability from the last 1 to 90 days.
Make the email alerts going out to end users match your branding and messaging guidelines. Use your 'from' and 'reply-to' addresses as well.
Manage your global audience with status page that adapts to the timezone of the user's browser settings
Remove the ability for your status page visitors to subscribe from the status page
Customize how you display your services and their historical data to make it more relevant and easy for your subscribers
Club service components into Groups and Sub-groups to help browse services easily.
Aggregate historical status from the child service components to the parent group service status.
An option to expand or collapse group or subgroup on status page load.
Avoid false historical data by showing the uptime from when the service started
Freshstatus easily integrates into the tech-stack you already use so you can make your status page more powerful
Create real-time incidents on your status page whenever Freshping detects a downtime or performance degradation.
Create a new ticket automatically in our ITSM software whenever an incident happens.
Integrate with our leading Customer engagement software, to ensure seamless communication with your customers at all times.
Make your automation and alert communication robust. Easily push incident data to any other application you wish to integrate with.
Set up Slack integration so your teams are notified when there is a live incident, update or scheduled maintenance.
Keep track of all Incidents that occurred over the past.
Keep track of all Maintenance that were carried out in the past.
Monitor the mean time to resolve the Incidents or Maintenance.
Understand the performance of your services over time.
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