Amazing Customer Stories - Dune

Having a robust omnichannel strategy for high street leader Dune has become paramount, as shoppers love the convenience of online shopping, but still value the ability to visit in-store. Having an effective omnichannel strategy allows you to create a detailed view of today’s customers and to respond to tomorrow’s customer behaviour. This session discusses how unified retail takes this one step further by breaking down the concept of different channels, and looking at the retail experience as a holistic offering.

Learn from your peers who are adapting to be 2020-ready.

We acknowledge these are unprecedented times. That's why Freshworks is offering select digital services for free.

During these times of tremendous change, your business needs the right tools to enable seamless interactions between companies, employees and customers. That's why we're offering you our live chat software FreshChat for free for three months. Click the button to find out more about this unique offer.
VIEW OFFER