How Webhelp tackled challenges during their IT transformation program

Amazing Customer Stories Webhelp

In this inspiring session, Mariano Bañón, Global IT transformation program manager for Webhelp shares his experience of working with Freshservice. Mariano is leading an initiative in Webhelp to simplify IT processes and technology for more than 60.000 employees worldwide. One of the initiatives under the program is to rollout Freshservice across different regions and shared services. In this customer story he will explain how and why Webhelp's IT team made the decision of shifting their IT support strategy, and the challenges they have faced along the way. Watch the video below to learn more!

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