Shiptime and Paid, an e-commerce and logistics platform, uses five products from the Freshworks suite—Freshdesk, Freshchat, Freshcaller, Freshping, and Freshstatus. They love the products for their simplicity and seamless integration. They also like the automation that Freshdesk offers. They talk about their experience with Freddy, the Freshworks omnibot. They also appreciate the proactive support provided by the Freshworks team.

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