Speakers

Jenny Kirby
Business Systems Analyst
Leicestershire Fire and Rescue Service

Jenny is a Business Systems Analyst working for Leicestershire Fire and Rescue Service (LFRS) in the Information Communication and Technology department. LFRS provides emergency response to over 1M people across Leicester, Leicestershire and Rutland. Upholding the mission of creating Safer People, Safer Places by working in our communities to prevent incidents from happening, limiting impact when they do happen and by responding in the right way and at the right time when we are needed.

Michael Miller
Senior Solutions Architect
AWS

Michael is a Senior Solutions Architect based in Ireland. He helps public sector customers across the UK and Ireland accelerate their cloud adoption journey. Previously, Michael has been responsible for designing architectures and supporting implementations across various sectors including service providers, consultancies and financial services organisations.

 

Robin Varghese
Customer Engagement Platform Specialist
Freshworks

Robin is a specialist in SaaS customer engagement platforms that help Public Sector organizations automate, simplify and improve the process of managing the end-to-end citizen experience, including IT service management and CRM. Robin has led many successful Public Sector implementations across the UK and Ireland.

Olly Philips
Senior Account Executive,
Freshworks

Olly plays a key role in enabling Public Sector organisations in UK and Ireland drive digital transformation in. He has successfully led multiple projects improving Public Sector service operations strategy and value drivers for creating citizen-first experiences.