Future of customer support with AI-powered bots

20th April 2022

2 pm Central Africa Time

In this 45-minute session, our product specialist will demonstrate how to build an AI-powered customer engagement ecosystem, drive Zero Contact Resolution, and achieve better Agent Productivity

You will learn how you can-

Connect with customers using Chatbots to provide self-service across multiple channels such as web, WhatsApp, Facebook, and mobile.
Intent-based transfer of conversations seamlessly from bots to agents
Bring new agents up to speed allow them to learn on the job using Agent Assist

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