Brogan Taylor

Head of Enterprise Sales, North America

Freshworks

Brogan Taylor is a go-to-market expert with 20 years of experience scaling sales teams and processes for growth technology companies.  Brogan spent his early career at CISCO WebEx, where he became adept at driving high-velocity, SMB sales motions.  Since then, he has dedicated his career to implementing up-market, enterprise sales processes at companies such as ooVoo, PeopleMatter and Achievers.  He is currently the Head of North American Enterprise Sales for Freshworks, a leader in the Customer Engagement Software space.   

Kate Leggett

VP, Principal Analyst

Forrester Research

Kate is a leading market analyst for CRM and customer service solutions. She is a seasoned High-tech professional with extensive product marketing, product management and operations experience. She is an accomplished public speaker and frequently presents at industry events such as CRM Evolution. She has been published in The Wall Street Journal, Forbes magazine, and industry publications such as CRM Magazine, KM World, and Destination CRM. She also has experience in setting up and managing large offshore software development organizations