With Freshcaller, our cloud-based phone system you can
  • Save costs, and be agile: Unlike a complex PBX system, you can implement Freshcaller in hours. No hardware costs or physical phone lines needed.

  • Take calls from anywhere: Your agents can take calls from home, and route calls with intelligent call flows.

  • Focus on personalized support: Use AI-powered features like voice bot to answer FAQs while your agents can focus on complex conversations

  • Integrate with your helpdesk: Your agents can operate from a single tool, without wasting time switching tabs.




By signing up, you are agreeing to our terms and acknowledge reading our privacy notice.

Thank you for your interest!
We will get back to you shortly.

Address remote working challenges with a modern phone system


freshcaller lp 5 freshcaller lp 5
Play Icon

Video guide of the Freshdesk + Freshcaller integration:

If you are looking to quickly understand how to best use the phone solution inside Freshdesk, take a look at this integration video.


freshcaller lp 3 min freshcaller lp 3 min
Play Icon

Advanced call routing by Freshcaller:

With Freshcaller’s Call Routing Engine, you can connect your callers with the right agent who has the right expertise to solve their problems. 


freshcaller lp 1 freshcaller lp 1
Play Icon

Freshcaller Mobile App:

With the Android and iOS mobile apps, your phone system is now in your pocket. Your phone teams can use the mobile application to make/receive calls, link conversations to tickets/leads


Customer Success Stories

marineparts logo case study marineparts logo case study

Marine parts - a logistics firm based out of Finland who saw clear value in moving to a Freshdesk + Freshcaller environment and saw an increase in their response rate to customers multifold.

freshcaller lp 2 freshcaller lp 2
Play Icon

Dune London is a Freshworks customer & this story shows how they have managed demand across different channels like phone, email, chat & tickets and responded in times of unprecedented change.

solar support logo solar support logo

One call recording saved 10 hours and a component worth $9000. Here's the Solar Support story.