Enterprise service management beyond IT: Roundtable breakfast with Forrester
Discover how modern Enterprise Service Management is helping CIOs and other IT leaders drive business-wide impact, while enjoying breakfast at the Ritz-Carlton. Get expert insights from Freshworks and guest speaker Julie Mohr from Forrester Research.
Venue: The Ritz-Carlton Chicago
Address: 160 East Pearson Street at Water Tower Place, Chicago, Illinois, USA, 60611
Date: April 8, 2026
Time: 8:30am - 11:45am CDT
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Top-quality breakfast, proven ESM tactics
Connect with CIOs and IT leaders in a collaborative roundtable to exchange insights, workshop modern ESM strategies, and explore how AI-driven approaches can deliver measurable value, enhance service delivery, and support your leadership goals.
Voices from Forrester, Freshworks & Industry leaders
Join Forrester guest expert Julie Mohr, Freshworks Field CTO Bob Hart, and Mitchell Skul, Senior IT Operations Manager at Crescent Electric Supply, as they bridge research, strategy, and real-world execution for employee service.
