Uncomplicating IT & Customer Experience — one city at a time

Join us on a global journey to transform the future of customer and employee experience.

Find an event near you

About the events

The Freshworks Uncomplicates World Tour is an exclusive event series tailored for forward-thinking IT and customer experience professionals.

We’re bringing this experience to major cities worldwide, where IT and CX leaders like you can come together to share success stories, get actionable strategies, and accelerate service. From emerging technologies to transformative strategies, this series is purpose-built to help you uncomplicate the challenges of today and prepare for the opportunities of tomorrow.

Tour cities

(More cities coming soon)

Seattle, WA

July 31, 2025

Register

Delhi, IN

August 20, 2025

Register

Dallas, TX

August 21, 2025

Register

New York City, NY

August 26, 2025

Register

Chicago, IL

August 28, 2025

Register

San Diego, CA

September 10, 2025

Register

Why attend

Hear from the source

Hear directly from Freshworks executives and product leaders as they outline our vision to uncomplicate IT and CX — and provide a clear view of what’s ahead.

Real talk, real impact

Learn from real-world implementations and outcomes during candid fireside discussions with Freshworks customers navigating complex environments.

Deep dives & walkthroughs

Get under the hood with our latest innovations in detailed product demos and solution showcases.

Featured speakers

Payal Patel

Solution Engineering Leader, Freshworks

Mika Yamamoto

Chief Customer and Marketing Officer, Freshworks

Sahil Sethi

Vice President - Global Product Marketing, Freshworks

Sreedhar Gade

Vice President - Engineering, Freshworks

Preethi Bridgement

Sr. Director Solution Engineering, APMEA, Freshworks

Shelton Rego

VP & India Country Leader, Freshworks

Yama Habibzai

CMO, Device42, a Freshworks company

Vish Mehta

Staff Product Manager, Freshworks