Freshworks Uncomplicates: NYC
Join a select group of IT and CX leaders for a morning of rapid-impact ideas, hosted at the NASDAQ headquarters in Times Square. Connect with peers, explore the future of AI-powered service, and get a rare opportunity to be apart of the opening bell ceremony.
Date: Tuesday, August 26th, 2025 Time: 8:00 a.m. - 1:30 p.m. EDT Location: NASDAQ MarketSite, New York, NY
* Please note: For security reasons, luggage and large bags will not be permitted at the event.
Why attend
Gather to chat with peers who get it, customers who've been there, and software that works the way it should.
Peer connections with IT and Customer Experience professionals
Learn from Freshworks customers who switched from legacy tools
Intros to our service-accelerating agentic AI
Kick off the day with a once-in-a-lifetime moment—ring the opening bell at NASDAQ
Uncomplicates isn’t just a theme—it’s a movement. Be part of it.
Agenda |
|---|
| 08:00 AM: Registration & Light Breakfast |
| 09:00 AM: Opening Bell Ceremony |
10:00 AM: Welcome Remarks — Sahil Sethi, Vice President, Product Marketing, Freshworks |
10:05 AM: Freshworks Uncomplicates Keynote — Mika Yamamoto, Chief Customer and Marketing Officer, Freshworks |
10:25 AM: Product Keynote & Live Demo — Srinivasan Raghavan, Chief Product Officer, Freshworks & Sahil Sethi, Vice President - Product Marketing, Freshworks |
10:45 AM: Panel Discussion, "Simplifying the Complex: Expert Perspectives" — Ian Tickle, Chief of Global Field Operations, Freshworks & Lisa Fairbanks, Global Head Customer Experience (CX) Solutions, AWS |
| 11:15 AM: Break |
11:30 AM: Roundtable Discussions |
| 12:30 PM: Networking Lunch |
Cut complexity. Accelerate support. Join us in NYC.
At Freshworks Uncomplicates, connect with peers, hear firsthand from Freshworks customers, and see the AI-enhanced software ready to equip you for five-star support. It's an exclusive, once-a-season event—don't miss it.
