Choosing an applicant tracking system for your small business
Does it solve your challenges?
As you ask this question, it’s important to consider both current and upcoming challenges. Besides, also make a list of any special use cases you are trying to solve and test if the ATS can solve them.
Is it affordable in the long run?
Pick one with honest-to-your-face pricing! As you do the math, consider at least 6 months to envision the long-run wins. Ideally, start with software like Freshteam, it’s free for firms with up to 50 employees.
What about support?
Find out if it’s free or paid. Ask if they have multi-channel support - chat, email, phone, etc. What’s their average response time? Are they kind and respectful? Do they respect your business values? Research!