Things to consider while buying your Onboarding Tools.
Simple and Interactive UI
Your employees will largely use any tool for Onboarding, which means it should be simple, intuitive, and easy to use. This would let your employees self onboard to the tool, thus eliminating hand-holding.
Open APIs and Integrations
As we saw, a complete onboarding process requires more than one tool, but it would be impractical to juggle between all of them and manually transfer information across them. So make sure you choose tools that come with open APIs and vast integrations so that you can combine all your tools and make onboarding seamless.
This is a feature most tools don't provide and most buyers easily pass along when making the buying decision, but trust me, once you have paid the bucks and started using the tool, the most important feature you would look out for is Support. A dedicated chat or email + call support should be your top priority while making your buying decision because if not, you would spend money and lose time trying to learn the tool getting nothing useful done from it.
Another important feature that most tools don't provide. It is always smart to trial the product before paying for it, so ensure you choose a tool that gives you a free trial, with no credit card attachments, of course. This not only means you get to try your tool before buying, but it also means you are choosing a tool that is transparent and genuine.
While you try out different tools, chances are you might miss track of your budget, and end up trialing or choosing tools that your company simply cannot afford. Not all tools have open pricing as well, so make sure you choose tools that have transparent pricing so that you can compare it with your budget and make a sound choice.
Reports and Analytics
Ensure your tool has good reports and analytics features so that you can simply export them to your board meetings and present numbers to prove how your onboarding process has been working. This is also important for you to timely and easily measure your methods and make tweaks to it.
Lastly, there are a bunch of quality sites out there that give genuine reviews on these tools, so make sure you get into that sea and come out before making your buying decision. Some common review sites you can refer to are, G2Crowd, Capterra, SoftwareWorld, SoftwareAdvice, etc.,