All Features ATS Candidate Management System

What is Candidate Relationship Management (CRM) software?

A candidate relationship management software redefines your relationships with candidates. It starts tracking your candidates right from when you first contacted them until forever. You know where they are in the process, what’s happening with them, the last communication which was sent out, the status of the candidature, the history you share with them, etc. 

Look around. Every star performer, that hard-working guy in IT, the always-keeps-his-cool guy in customer support, and your favorite sales guy, were all once your candidates. And the candidates you hold today have the potential to turn into valuable employees. That’s why you need to treat your current candidates with finesse and a Recruitment CRM/Candidate Relationship Management software can go a long way. 

Managing your candidates like a pro with Freshteam

The Freshteam applicant tracking system offers the perfect candidate management capabilities for any growing business. It’s a great reason to say goodbye to your color-coded spreadsheets or other broken software.

Streamline all candidate inflow

With Freshteam you can post your jobs to multiple channels such as job boards, social channels, career sites, email, vendors, etc from one interface. The best part? All applicants will automatically flow into the recruiting software as candidates. They’ll be tagged by a source and medium that tells you which channel they come from.

Schedule interviews with candidate relationship management software Schedule interviews with candidate relationship management software

Get to know your candidates in a minute 

The candidate 360 gives you a bird’s eye view of everything about the candidate in minutes - Resume, contact information, interviews scheduled for them, any feedback already submitted by your peers, tasks assigned to them, all existing communication, a timeline of interactions and more.

Whether it’s before, during, or after the interview, the candidate 360 has got your back.

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Save candidates for later

Serendipity is every HR’s dream - right candidates meeting the perfect roles just on time. However in the real world, very often, great candidates come by and may not be a perfect fit for any of your current roles. The Freshteam talent pool enables you to archive their information and build a relationship with them until the right opportunity comes up.

Offer management candidate relationship management software Offer management candidate relationship management software

Find out what you can do better 

A report for everything you need to know about your candidates so you can do better with them. Here are a few to open your imagination to the possibilities.

  • The average time spent at each interview stage

  • The number of candidates processes in the current week or month

  • Total number of interviews, interview duration, status of interviews, etc

  • Interview decisions made in a given duration

  • Trends in candidates being added to the talent pool

Analytics candidate relationship management software Analytics candidate relationship management software

Features to look for in Candidate Relationship Management software


Here's a list of the top features you should look for in a Candidate Relationship Management software:

Candidate 360 - A CRM software should allow you to create a complete candidate profile that records every interaction you've ever had with your candidate including parsing resumes, recording assessment results, interviews scheduled and feedback, offers made, etc. 

Autopilot workflow - You should be able to send personalized emails to your candidates when an interview is scheduled, when they qualify for the next stage, or simply when they take an action. Basically, you should be able to configure it to execute every time a predefined condition is met

Interview Scorecards - A good candidate relationship management software will speed up the hiring process by having panel members fill out their feedback forms online, asynchronously. You can also try to reduce hiring bias through structured, customizable interview scorecards

Talent pool - Sometimes, good candidates may not be a right fit for the position you are hiring right now or good candidates who are a good fit may not be available at the moment. A candidate relationship management allows you to park such profiles in the talent pool and automatically retrieves them when applicable. Thus, you'll always have a robust talent pool to bank on.

Analytics - It is very important to track your Recruitment Marketing efforts. Ideally, your candidate relationship management software should be able to tell you which sourcing channels are performing well, how many employee referrals are coming in, how many offers you made through these efforts, etc. You should also be able to create customizable reports. 

Why should you use candidate relationship management software?


It is essential to keep your candidates engaged and give them a good candidate experience. A candidate relationship management software can help recruiters and HR leaders in the following ways:

What’s special about Freshteam?

A UI that truly gets you

A million little things that tell you that we really thought about you - Kanban boards, candidate 360s, interview scorecards, a swift and smart interview scheduling,  easy-to-interpret reports and more. 

A team that runs with you

A stellar support team that values you and takes the time to understand your business and needs not just during your trial, the first few months or when there is scope for an upgrade, but always. 

At a pricing that no one beats

Four different but equally powerful plans that businesses can pick from - they are straightforward and laid out in the open on our pricing page. Even better, you can start with a 21-day trial before you decide to pay.

Frequently Asked Question (FAQs)


1. What is the difference between ATS and candidate relationship management software?

An Applicant Tracking System facilitates the hiring process from where recruiters and hiring managers can create and post jobs, source candidates, collect resumes, screen and evaluate candidates, and make offers. Whereas candidate relationship software is designed to attract passive candidates, strengthen relationships with potential candidates, making them aware of future job openings, and measuring the impact of Recruitment Marketing efforts. 

2. What are the signs to start using a candidate relationship management software?

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