Features to look for in Candidate Relationship Management software
Here's a list of the top features you should look for in a Candidate Relationship Management software:
Candidate 360 - A CRM software should allow you to create a complete candidate profile that records every interaction you've ever had with your candidate including parsing resumes, recording assessment results, interviews scheduled and feedback, offers made, etc.
Autopilot workflow - You should be able to send personalized emails to your candidates when an interview is scheduled, when they qualify for the next stage, or simply when they take an action. Basically, you should be able to configure it to execute every time a predefined condition is met
Interview Scorecards - A good candidate relationship management software will speed up the hiring process by having panel members fill out their feedback forms online, asynchronously. You can also try to reduce hiring bias through structured, customizable interview scorecards
Talent pool - Sometimes, good candidates may not be a right fit for the position you are hiring right now or good candidates who are a good fit may not be available at the moment. A candidate relationship management allows you to park such profiles in the talent pool and automatically retrieves them when applicable. Thus, you'll always have a robust talent pool to bank on.
Analytics - It is very important to track your Recruitment Marketing efforts. Ideally, your candidate relationship management software should be able to tell you which sourcing channels are performing well, how many employee referrals are coming in, how many offers you made through these efforts, etc. You should also be able to create customizable reports.