Benefits of an Employee Self-Service Software
When you have implemented a robust employee self-service portal, there are a good number of chances to see a steep increase in productivity and efficiency. Imagine half of your activities are cut off from your to-do list. Imagine this happens every day. This is exactly what HR personnel will experience when your company has ESS software in place.
1. Employees are empowered to make edits to their own personal information
An HR employee self-service software allows employees to update their personal information, access their payslips and documents, enroll for benefits, enter details on tax withholdings, deductions, and so on, almost immediately, without the intervention of the HR team. The benefits of an employee self-service software are two-fold for an organization: First, since employees themselves can make changes to their personal information, managers don’t have to do it for them—they just need to approve it! Second, employees become data owners and hence they tend to be more careful when they know they’re responsible for their information.
2. Significant reduction in HR workload
Self-service platforms make it easier for employees to get information, access benefits, and take care of their personal business with minimal effort. The less time HR spends on operations like scheduling health appointments and setting up payroll details—the more time they have to deal with big picture issues like employee morale or performance management. Staff who can handle their own administrative tasks tend to be happier since they aren’t waiting around on hold or sending redundant emails for simple requests.
3. Accelerated recruitment and onboarding
With an HR employee self-service solution taking care of most of the mundane tasks, it gives the HR team the luxury to devise and implement a recruitment strategy. They can look into the past results and look for ways to optimize the process. An Employee Self-Service software can also go a long way in the onboarding and orientation of new hires. It allows organizations to track and monitor new hires in their onboarding process, go paperless by eliminating all the manual data entry and signatures, create organization charts, etc.
4. Benefits enrollment
One of HR's most time-consuming responsibilities is benefits enrollment for new hires and annual enrollment for all employees. An open enrolment ESS solution gives employees a convenient, one-stop place to enroll and review their benefits. When employees visit their employee self-service page, they will be able to see all their health and life insurance policies in one place. They can also change their benefits selections from here, allowing them to easily choose which insurances cover certain aspects of their lives—such as dental insurance or disability insurance.
5. Manage time off with ease
With an employee self-service solution in place, your employees need not send multiple emails to book time offs. They can simply login into the portal, apply for time off and get the manager's approval automatically. Notifications are also sent out to all the people concerned and time off balances are updated. Employees only have to log in to the portal to plan and apply for vacations, view upcoming holidays and time off balances, and get approvals.
6. Improved employee engagement
The employee directory in an employee self-service portal provides contact details of all the employees along with birthdays, work anniversaries, and other important milestones. This way, employees can interact with each other socially and improve the spirit of camaraderie.
7. Anytime, anywhere access to information
Employees can access company information from a variety of different devices and locations, so they’re always up to date. This has a few immediate benefits: less time spent searching for data, more time spent working productively, and—for workers on the go—fewer headaches about lost or outdated documents. In general, employees have greater flexibility in what they do with their time since they’re not constantly looking for information that would otherwise be right in front of them.
This is just the iceberg's tip. Modern ESS software comes with several other benefits. For instance, Freshteam is an Employee Self-Service (ESS) software that comes with a lot of smart features, built-in keeping the HR needs of every employee in mind.