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Office Manager

We are looking for an Office Manager to organize and coordinate administrative duties and office procedures. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication, and safety. Ideally, the Office manager should be able to ensure the smooth running of the office and help to improve company procedures and day-to-day operation.


Administration Industry

Administration focuses on aiding business growth by running different operational processes in an organization. It is responsible for providing a productive workspace and comprises of facilities, human resources, legal team, etc.


What to expect from the role

  • Lead many employees in the field of Administration.
  • Ensure the office space is working at the optimum condition with high levels of organizational effectiveness, communication, and safety.
  • Approve and implement various policies to improve the department.
  • Hold a position of high responsibility and have a scope for growth to other job roles.


Responsibilities

  • Manage emails
  • Manage Supplies
  • Office equipment maintenance
  • Bills payments
  • Shopping/office eateries stock management
  • Organize the office layout and order stationery and equipment
  • Maintain the office condition and arrange necessary repairs
  • Ensure that all items are invoiced and paid on time
  • Manage contract and price negotiations with office vendors, service providers, and office lease
  • Visitors engagement
  • Address employees query regarding office management issues (e.g. stationery, Hardware, and travel arrangements)
  • Coordinate with facility management vendors, including cleaning, catering and security services
  • Plan in-house or off-site activities, like parties, celebrations, and conferences


Requirements

  • Proven experience as an Office Manager, Front office manager or Administrative assistant
  • Proficiency in MS Office (MS Excel and MS Outlook, in particular)
  • Hands on experience with office machines (e.g. fax machines and printers)
  • Familiarity with email scheduling tools, like Email Scheduler.
  • Attention to detail and problem-solving skills.
  • Excellent written and verbal communication skills
  • Strong organizational and planning skills in a fast-paced environment
  • High School degree; additional qualification as an Administrative assistant or Secretary will be a plus


Average Salary

On average $53,528 per annum.

Source - glassdoor.com

Career Path

Office Manager is a job role that is for those with intermediate to expert level experience in the field. It is a job concerned with managing the office and ensuring it is functioning at its optimum condition. It is not an entry-level job and requires many years of experience to reach this stage. Here are a few steps you can take towards this job role:

  • Bachelor’s degree in business administration or relevant subject.
  • A Master’s degree in the similar discipline.
  • Minimum 5 years' experience in management and similar roles.


Career Progression

With appropriate experience in this job role, you can also venture out to other related jobs in the administrative field like:

  • Business Manager
  • Sales Manager
  • Retail Manager


Sample Questions

Personal

  • Why do you want this job?

  • Where do you see yourself in 5 years and how does this job role help you achieve it?

  • What are your ethics on the job? Do you have a motto you follow?

Human Resources

  • Are you comfortable working overtime?

  • If an employee has a personal grievance that is affecting his/her work, how would you handle it?

  • What would you do if you found an employee violating company protocol?

Management

  • What do you take into consideration while overseeing employee performances?

  • How would you describe your management style?

  • How would you ensure increased participation among your team?

Technical skills and knowledge

  • What management and work optimisation software are you familiar with?

  • If an employee is not working up to their potential and is delaying work, how would you handle the situation?

  • Talk about a time when some changes you implemented made a positive difference?