We are looking for a dispatcher to attend and handle phone calls ranging in subject, urgency, and requirement. You will be required to record all call information, coordinate with field personnel and prioritize calls based on importance and act accordingly.
Customer services is a field which focuses on providing support and services for customers during the purchasing process.
On average $37,112 per annum.
Dispatcher is an entry-level job. It is the role responsible for answering phone calls and helping the caller with their concerns and provide accurate information to their queries. It also includes tasks like coordinating with multiple personnel, equipment, dispatching crews to specific locations and creating the most convenient route map for them to follow. A minimum requirement for this job role is a bachelor’s degree in any discipline.
With enough experience in this job role and appropriate qualification you can move onto other jobs in this field such as:
Why did you choose a job as a dispatcher?
Are you a patient person by nature?
Describe an ordinary day on the job according to you?
How comfortable are you working with different departments across the company?
Would you be okay with working overtime?
What makes you think you’d be a good fit with our company culture?
Are you a team player or a lone worker?
How would you describe your management style?
How would you prioritize your calls that you get?
What dispatching equipment have you worked with in the past?
Tell me about a time you had to make a quick and difficult decision on your own.
How would you handle an agitated caller?
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